Flight Centre St Clair, New South Wales

Reviews of Flight Centre St Clair, New South Wales

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  Robyn Blinman Added November 07, 2022

  ★ ★ ★ ★ ★
  Yes all us travels got caught up in the covid nightmare with the rest of the world BUT id like to honour a staff member a big SHOUTOUT!!! To Amanda from Mt druitt flight centre. She is always busy but at the top of her game whilst always training new staff and giving A1 customer service! She has just gone above and beyond for my family and for the second time this year. Love you Amanda look forward to my next flight centre holiday xxx
  Robyn
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  Jewru Krubally Added October 23, 2022

  ★ ☆ ☆ ☆ ☆
  Staffs are polite and helpful but the waiting time is too long, you could wait for hours..mount druitt need more staffs
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  Melissa J Hurst Added October 21, 2022

  ★ ☆ ☆ ☆ ☆
  Came we’re it was stated on the maps and definitely not flight centre update your system please could not contact person to let them know.
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  Shannon Watherston Added October 18, 2022

  ★ ☆ ☆ ☆ ☆
  I had a very bad experience with flight centee Mt Druitt. I went to see a travel agent early November expecting to have my plane tickets and that booked within a week. Originally I was told that we would be booked with a cheaper airline with a short layover but it took 3 weeks to actually get a quote and pay for it and apparently the airline we were going to go with were no longer available. This ended up being an extra $600 out of pocket per person. With this we had a 2 day (48layover both ways) which i was not impressed with. Once we paid for our flights we were told that our money didn't go through and advised that we would have to pay an extra $400 for flights. We were not happy with this and it wasn't until we requested all of our money back that they stated they will pay for the extra $400. Also when I would ask questions to the travel agent I was with at this store I would get very vague responses and not yes or no answers, but rather "I don't know, let me chase that up". Mind you half the questions I asked the travel agent were not chased up and it took up to 1.5-2 weeks for the travel agent to reply to my emails at times. This got so bad that I had to transfer travel agents to another store. Very disappointed with the customer service.
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  e_dude Added October 14, 2022

  ★ ☆ ☆ ☆ ☆
  Simple reason for one star is they close a lot earlier than what the website says. As in got here at 4:43 on a Thursday and they were already shut.

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